Change management
The work of helping people adopt a new way of working: communication, training, redesigning roles and processes, and addressing worries honestly. Most AI programmes that stall do so here rather than on the technology.
Related terms
A member of staff in a team who helps colleagues adopt AI, shares useful prompts and feeds back problems. A champion n…
AI governanceThe policies, roles, processes and records an organisation uses to decide which AI to use, how, and who is accountable…
AI maturityHow far an organisation has progressed in using AI well, from ad hoc individual use to governed, measured use embedded…
AI register (inventory)A record of the AI systems an organisation uses or builds, with each one's owner, purpose, data, risk level and review…
AI strategyAn organisation's plan for where AI will create value, what it will not be used for, and the data, skills, governance …
Acceptable use policyA short, practical document telling staff which AI tools they may use, what data may go into them, what must be checke…
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