Module 14 · Level II · Practitioner

AI for small businesses

Practical workflows for a small UK business: customer emails, quotes, marketing, admin and bookkeeping support, with realistic costs and risks.

6 lessons · about 1 hour

The module in 51 secondsCaptions on · sound optional

What’s inside

  1. 01
    Customer emails and replies

    Use AI to draft faster, clearer replies to customers while you stay in charge of every promise, fact and send button. · 10 min

  2. 02
    Quotes, proposals and admin

    Turn notes into quotes, proposals and everyday documents faster, while keeping prices, terms and commitments firmly under your control. · 10 min

  3. 03
    Marketing copy and images, honestly

    Use AI for social posts, web copy and images while staying within UK advertising, consumer and marketing rules. · 11 min

  4. 04
    Bookkeeping and data support

    Where AI genuinely helps with the numbers side of a small business, and where you still need your software, your records and your accountant. · 10 min

  5. 05
    Automating a simple workflow

    Connect your everyday apps so routine steps happen on their own, with an AI step where it helps and a person where it matters. · 11 min

  6. 06
    Costs, risks and a 30-day plan

    What AI really costs a small business, the risks worth managing, and a four-week plan to start without wasting money or time. · 11 min

Where this sits on your path depends on your assessment. Some people skip this module outright; others start here. The free placement assessment decides, and the first lesson of every module is free to read. Find your level →

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