ROI (return on investment)
The benefit from an investment relative to its cost. For AI, measure outcomes such as time saved and actually redeployed, error rates, revenue or customer satisfaction, against a baseline taken before rollout. Time saved that is not used for something else is not a return.
Related terms
A member of staff in a team who helps colleagues adopt AI, shares useful prompts and feeds back problems. A champion n…
AI governanceThe policies, roles, processes and records an organisation uses to decide which AI to use, how, and who is accountable…
AI maturityHow far an organisation has progressed in using AI well, from ad hoc individual use to governed, measured use embedded…
AI register (inventory)A record of the AI systems an organisation uses or builds, with each one's owner, purpose, data, risk level and review…
AI strategyAn organisation's plan for where AI will create value, what it will not be used for, and the data, skills, governance …
Acceptable use policyA short, practical document telling staff which AI tools they may use, what data may go into them, what must be checke…
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