Business and strategy

TCO (total cost of ownership)

The full cost of an AI solution over its life, not just licences or tokens: integration, data preparation, security review, training, monitoring, evals, support, and the staff time to run it. TCO often decides build-versus-buy questions.


Related terms

AI champion

A member of staff in a team who helps colleagues adopt AI, shares useful prompts and feeds back problems. A champion n…

AI governance

The policies, roles, processes and records an organisation uses to decide which AI to use, how, and who is accountable…

AI maturity

How far an organisation has progressed in using AI well, from ad hoc individual use to governed, measured use embedded…

AI register (inventory)

A record of the AI systems an organisation uses or builds, with each one's owner, purpose, data, risk level and review…

AI strategy

An organisation's plan for where AI will create value, what it will not be used for, and the data, skills, governance …

Acceptable use policy

A short, practical document telling staff which AI tools they may use, what data may go into them, what must be checke…

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